Business Process Automation

The visual editor allows you to design process strategies:

Initiator → Data Input → Rule Validation → Automatic Action → Notification → Recording in the system of record.

Each process can be modified and scaled without rewriting the entire system.

• Processing requests (customer and internal)
• Document and contract approval workflows
• Procurement and invoice management
• Automation of HR tasks (vacations, training requests, onboarding)

Employees are freed from routine work and can focus on value‑adding tasks.

• REST/SOAP APIs to connect with CRM, ERP, and accounting systems
• Connection to corporate portals and chat platforms
• Integration with BI platforms for analytics

Automation covers all organizational levels.

• Visual definition of conditions and scenarios
• Support for dynamic rules (by regions, clients, types of services)
• Ability to quickly change logic without involving developers

This accelerates the business response to market changes and regulatory requirements.

• Automatic generation of emails, SMS, and push notifications
• Built‑in templates with flexible customization
• Integration with messengers and corporate chat platforms

All process participants receive timely, up‑to‑date information.

Built‑in dashboards show:

• Task completion times
• Employee workload
• Stages where delays occur
• SLA and KPI compliance

Managers see the complete picture of processes in real time.

Companies that have implemented BPA on NextGen achieve: